Welcome to your Southeast Idaho Small Business Development Center
Serving: Bingham, Power, Bannock, Caribou, Oneida, Franklin and Bear Lake Counties
921 S. 8th Avenue
Pocatello, ID 83209
Impacting Southeast Idaho with our no-cost consulting & affordable training
Meet the Staff
Ann Swanson began working in web communications in 2000. Her career includes web development and marketing director at Portneuf Medical Center, Pocatello’s regional hospital; marketing director at Idaho State University College of Business, and owning her own small business.
Ann holds two Master’s degrees from the University of Southern California and has been a marketing professor at Idaho State University. She joined the Pocatello Idaho SBDC in 2011 and is currently the regional director.
Ann helps businesses balance risk and opportunity, and she guides business owners through resources and tools that create real change in growth and sales. Her expertise includes business planning and strategy, marketing plans, competitor analysis, cybersecurity and change management.
Ann also uses her experience to help businesses navigate digital marketing options. She teaches business how to leverage tools such as websites, SEO, e-newsletters, mobile marketing, pay-per-click, and social media to create better relationships with their customers.
Claudia Allen is a Business Consultant for the Southeast Idaho SBDC. She started her own process serving business thirty years ago and also spent many years bookkeeping for home-based businesses. She knows QuickBooks well and enjoys helping businesses set up their financial management systems.
Claudia helps businesses with financial management systems, and banking inquiries, thus her background. She also helps in business development.
Claudia was the former Loan and Loss Mitigation manager and a Business Development officer at two local credit unions, so she understands the relationships between banking and small business. She received a Bachelor of Business Administration from ISU, and she is very active in Civitan International, a civic organization whose main focus is making our communities a better place to live and supporting people with disabilities.
Zach is a graphic and website designer with over 8 years of experience helping small businesses throughout Idaho and Utah. Zach received his Bachelor of Arts degree from Idaho State University in 2012 and quickly began his career at a local marketing agency.
Over the years, he has helped hundreds of local businesses and entrepreneurs with their graphic and website needs. From start-ups to well-established businesses looking for a refresh, Zach knows the importance of keeping a well designed and mobile-friendly website.
Presley helps businesses with their graphic identities and promotional materials. Projects include everything from logo development to brochures and product photography.
Presley graduated from Idaho State University in 2015 with a major in mass communications (graphics emphasis) and a minor in marketing. She began doing work for the SBDC shortly after graduating and has continued to work with them as well as small businesses in the area. Outside of work, Presley is an avid long distance runner and is active in several clubs and committees, including the Pocatello Advertising Federation, where she holds the position of vice president.