Through strategic planning, you evaluate your business, its strengths and weaknesses, and its opportunities and threats. You involve the entire organization to assist you as you evaluate where you are, where you want to be, and how you can become the business you envision.
The more accurately you assess your customers’ needs, the market, the competition and your business operations, the easier it will be to evaluate the total quality management model that best fits your business or industry. You may consider establishing benchmarks with other businesses in your industry, although some may be competitors. As a successful business owner, you understand the value of a strategically sound business plan and a quality assurance system to prepare you for times when “opportunity knocks.”
Idaho SBDC Consultants have experience in strategic planning. Contact your local SBDC for assistance with this or any management issue