Serving: Boundary, Bonner, Kootenai, Benewah, and Shoshone Counties

North Idaho

North Idaho College SBDC

420 N. College Dr., Hedlund Bldg. #145
Coeur d'Alene, ID 83814

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William Jhung

Regional Director


Bill has served as the Director of the Idaho Small Business Development Center at the North Idaho College since October 2005. Prior to joining Idaho SBDC, Bill served as the Executive Pastor of a large church. He has also performed strategic planning and organizational alignment for World Vision, an international relief and development agency.


As an entrepreneur he started two ventures and turned around two failing businesses. He also worked as a management consultant to Fortune 1000 companies in manufacturing, service, and non-profit industries. He began his career designing, building and running manufacturing plants.

Mike Wells

Business Coach


Mike has over 25 year experience in the hospitality and food and beverage industry. For over 10 years he was the COO/CFO for a west coast restaurant company that had 60 restaurants and did in excess of $80 million in annual sales. He has held the title of Controller, Director of Internal Audit, and Chief Financial Officer for various companies ranging from $16 million to $1 billion in sales.


Mike joined the Post Falls Small Business Development Center in December of 2007. He is a CPA and has extensive experience with software design and implementation of accounting, project management and treasury systems. He has a Bachelor of Science degree in accounting with a minor in computer science.

Warren Mueller

Business Coach


Warren managed an international defense contracting business for 15 years, specializing in surface-ship and nuclear submarine applications to meet a demand for fire-resistant materials.


He spent the next 15 years of his career in the international specialty chemical & plastics industries, driving business and market growth in emerging markets like Asia, The Middle East, and South America. During this time he developed an action-oriented process for Strategic
Planning and published a book describing the process. In 2011, Warren and his wife Nan, planted a mission-oriented Church in south Mississippi. They moved to Idaho in 2015 and Warren joined the Post Falls Small Business Development Center in January of 2016.

Steve Boston

Business Coach


Steve has over 40 years experience in retail, distribution and light manufacturing. His experience includes long term strategic and financial planning and supervision of operations. Development of supply and sales agreements required negotiations with customer and vendor personnel from local contacts to corporate CEO’s.


He started his first business at the age of 24. This was followed by several years as Director of Logistics and Purchasing for an international manufacturing corporation. As Division Manager of a retail/wholesale organization he was responsible for strategic and operational planning. He worked as a consultant to companies in retail and manufacturing. As General Manager of an import/export company he had the opportunity to lead the acquisition and integration of several competitors and the sale of the combined companies. As General Manager of an agricultural products company he restored profitability and negotiated the company’s sale.

Jamie Morgan

Business Consultant


Jamie has over 20 years of experience as a business owner and business consultant. For the last 10 years, she has run her own marketing company focused on online marketing with a focus on SEO/SEM, websites, and social media. She also has extensive experience with hospitality, tourism, construction, real estate, and education.

Jamie joined the North Idaho Small Business Development Center in 2018 and looks forward to helping others thrive and grow!


Jamie has been married to Tom, an Idaho native, for over 25 years and they currently live in Coeur d’Alene with their three children, their dog Ollie, and guinea pig Skippy. Having originally grown up in Montana, she felt right at home with her move to North Idaho in 1991 because of her love for the outdoors. You may even see her riding her bicycle around town. Watch for the person in purple!

Kim Ziegler

Administrative Assistant

p: 208.665.5085 f: 208.769.3223

Kim is the Office Manager/Training Coordinator for the Region I Idaho Small Business Development Center in Post Falls. She assists in helping new and existing businesses thrive and grow. Kim coordinates the training workshops and manages the Post Falls SBDC office.