Success Stories

Best Bath Systems Inc

Caldwell

Gary Multanen

“(Idaho SBDC) It is a group of professionals who are experts at helping small business owners and senior managers clarify their thinking. During the past three years, Rick Vycital has challenged us on numerous occasions to explore options, and as a result we have relocated to Caldwell, which has been an excellent move.”

Best Bath Systems Inc. manufactures safe, low-threshold bathing units for commercial and residential bathrooms. Over the last 40 years, this Idaho company kept its can-do attitude to grow into a multimillion dollar business.

Over fifty percent of Best Bath’s sales are east of the Mississippi River. Their commercial division secures sales in the assisted living, senior housing, hospital, and university markets. Their residential division sells to a network of dealers who supply products for home renovation.

The company began in 1969 under the name Component Structures, Inc. Gary Multanen started as plant manager in 1971 and purchased the company 10 years later. Since that time, the company has evolved into a manufacturer of “safe-bathing products.” In 2000, all product lines were consolidated under the brand name “Best Bath Systems.”

Best Bath’s commercial sales team works with architects to design, manufacture, and deliver product for care providers and facility owners. As a result, they currently have over 400 specific models for these markets.

As people age, they find most bathrooms unsafe. The residential team at Best Bath identifies remodel companies throughout the nation and then qualifies them to become Best Bath dealers. Currently there are 125 dealers and the network continues to grow.

Best Bath is optimistic about 2011 and beyond. Although, their sales dropped from a high of $23 million in 2008 to $16 million in 2009, sales grew over five percent in 2010, and conservative estimates anticipate more than a 10 percent increase for 2011. Multanen says the baby boomers are entering the stage in life when the Best Bath product becomes necessary. He and his sales executives are confident they will reach their interim goal of $30 million by 2015.

“It is a group of professionals who are experts at helping small business owners and senior managers clarify their thinking. During the past three years, Rick Vycital has challenged us on numerous occasions to explore options, and as a result we have relocated to Caldwell, which has been an excellent move.”

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